InteractCM is a recognised Global Leader in the field of Customer Management.

InteractCM provides professional expertise to realise the potential value in large-scale consumer and business customer bases. With a focus on effective use of customer information to create customer insight and knowledge that creates value through enhanced customer relationships.

Established in 1984, InteractCM works as a partner with its clients to recognise the value of customer information as a strategic asset and to assist their move towards a position of "information mastery".

InteractCM has effectively integrated business and marketing strategy, customer culture and people issues, with advanced IT expertise to offer a whole-of-business solution. Our approach incorporates review and analysis, strategy development and implementation, ensuring that outcomes are achieved and that significant, long-term, tangible benefits are delivered to our clients.

InteractCM counts amongst its clients major corporations in banking, finance & insurance, telecommunications, information technology, retail and other industry sectors.

With offices in Sydney and Adelaide, InteractCM employs a highly-qualified team of professionals with management consulting, IT & senior level hands-on management experience.